Quick and friendly service
I am not sure why, but This location seems to do very well on oil change even compared to other flagship. I say this because I feel that my engine seems to be smoother after the oil change here. (just my opinion). Last time I went to another Flagship local (Pearl City) and felt that my engine didn't feel like it got the oil change.
Really disappointed with my last 2 visits. Brought my can in at 820 for oil change took 90 min
I went for an oil change and asked if I could get my tire axels checked for misalignment. I was told I could get this. I didn't get this check, nor the window washing or car vacuuming that was supposedly part and parcel with the oil change package. Which leaves me wondering whether or not my oil was even changed--I'm going to have to check myself. There's not even a "change-oil-by" sticker. Bad service doesn't deserve repeat business.
I have been a long time customer and still enjoy other fast lube branches. But the waipio branch are just flat out liars. It was not busy so i decided to stay at wait room and watch. I ordered a break inspection and oil change. After 45 mins everything done. Cashier notified everything they did. She said they vacuumed interior, which was a lie because leaves and debris still on floor. They totally ignored my request for break inspection, tires were not removed to assess. They said they checked battery but battery located in trunk area and they did not open. This is the first time I watched them and was appalled of their fraud.
Flagship Fastlube is a US Car Repair based in Waipahu, Hawaii. Flagship Fastlube is located at 94-1235 Ka Uka Blvd A, Waipahu, HI 96797, USA.
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