This McDonald's is terrible and we hate it! It has horrible service and unsympathetic, rude workers. We will never go there again because they suck!!! The last time we went there,June 24,2014 lunch time, we went through the drive through. The worker at the window said to park on the side since our food wasn't ready. There was no parking available. We waited in the car for over 15 minutes. Then my mom parked in between the handicap stalls. She went inside to check on our food. They said that they gave it to the wrong car. Another fifteen minutes passed. They finally gave her our food. That is a total of thirty minutes of waiting! We went through the drive through for a reason! When she got back to the car, she was issued a ticket of $260 for parking where she did. This wouldn't have happened if they were to give us our food when they were supposed to. My mom went back that same day and asked them to help pay for it, she felt that this wouldn't happen if she did not leave the car. A worker named Loyd made copies of the ticket.My mom called for 5 days straight, leaving messages until finally Loyd called back and said we should just go to court and fight it. She then asked them to write a letter explaining what happened. He said that they will do it. That was on July first. It has already been a week. So, that's why we hate them.
They should have English speaking workers that can correctly pronounce and understand your order instead of the customer repeating it multiple times. Also check your order when you receive it. I can't even keep track how many times I get the wrong items. I'm going to The Waikele one from now on!
Expect McDonald's. Also, order the Happy meal for the smallest order of gnome fries.
Something is always broken here. Today, 7/12/17, there is an issue with one side of the drive thru. The service is usually pretty fast however. But the workers can sometimes be seen eating in the back area, a huge no-no, I would know...I am a former "back in the day" employee.
Friendly workers and excellent customer service
Mcdonald S is a US Cafe based in Waipahu, Hawaii. Mcdonald S is located at 94-212 Leoku St, Waipahu, HI 96797, USA.
Please contact with Mcdonald S using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Mcdonald S opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Cafe in Waipahu