I recently purchased a beach cruiser for my wife from here. Mike is the one who helped us and not only was the customer service helpful and friendly but he really went above and beyond to ensure we had a great experience and everything we needed. We had looked around for 2-3 weeks to find the bicycle she wanted and I'm glad we kept coming back here because the prices and the service was the best.
We go to Bike Factory for all our repairs. Fast, friendly and affordable! Never disappointed and the service is always wonderful. I recommend them to anyone who needs any repairs or parts.
Everyone here is super welcoming and friendly. Definitely gonna be coming here for my biking needs from now on.
Friendly staff and stocked with quality biking products.
Twice now they've turned me away from dropping my bike off for service, asking me to bring back in a few days. Mechanic there today had a really bad attitude, not a fan. Went to Bike Shop in Aiea and got the work I needed done, unexpectedly, on the spot.
Bikefactory is a US Bicycle Store based in Waipahu, Hawaii. Bikefactory is located at 94-1388 Moaniani St, Waipahu, HI 96797, USA.
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